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NetSuite

All-in-one business management suite


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Published 01/23/2015 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

Netsuite is a cloud-based business management software suite that comprises a number of integrated modules. The entire suite of applications can be adopted at once or each module can be deployed individually, adding additional modules as and when to meet your business's growing needs. These modules - each individual apps in their own right - include NetSuite ERP, NetSuite CRM, NetSuite PSA, and SuiteCommerce. All of these integrated apps can be accessed from one single interface. The suite includes real-time dashboards and business reports.

NetSuite ERP helps to control all financial related operations and processes, such as accounting, inventory, supply chain, and order & billing management. Deeper features of the ERP solution cover shipping & fulfillment, recurring revenue management and procurement. The module also offers human capital management features.

The NetSuite CRM product covers the entire customer management cycle from lead management to customer support. Key features include sales forecasting, quote and order management, case management and opportunity management. More advanced features include incentive compensation management, along with marketing automation tools for website search optimization, landing page creation and email campaign management.

NetSuite’s ecommerce solution SuiteCommerce offers a solution for both B2C commerce as well as B2B commerce. The features of this app are divided among 5 key areas: ecommerce, point of sale, order management, product content management and CRM. These features combined help businesses offer personalized experiences across all their online retail platforms.

The PSA product from NetSuite offers a way to plan, track and manage your projects. The solution combines resource management, project accounting, timesheet and expense management, as well as project analytics. Netsuite for iPhone, in addition to the SuitePhone app for Safari, iPhone and Macs, mean you can access all of the business management suite’s features on the go.

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What is the history and popularity of the app?

NetSuite is a long-standing provider of software-as-a-service for businesses. The company has won more than 80 awards for their products, leadership and corporate culture. Their products are designed to help medium to large-scale businesses manage their core businesses processes through one fully integrated system. Currently, the software is used by more than 20, 000 global organizations across a wide array of sectors. Some of their more well recognizable clients include Siemens, CallidusCloud, Guitar Center Pro, Atlassian and Qualcomm.

What are the differences to other apps?

NetSuite is a feature-rich solution with an exhaustive set of capabilities. The entire business management suite omits no area of the business, covering CRM, ecommerce, ERP, financial management and project management in depth. Each of the suite’s modules is as extensive as the next in terms of functionality. This means that modules are just as effective when used on their own as they are in combination with other products. Each module is an app in its own right meaning the entire suite can be built up gradually as you need it.

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How does the web app look and feel to use?

NetSuite offers a consistent user experience across all of its modules, adopting the same layout and design for all its apps. All of the core areas covered by the app’s features are laid out in individual tabs on a navigational header, such as sales/ marketing, expenses, HR, financials, support, recurring revenue analytics and so on.

NetSuite’s interface is not as slick and modern as some of the newer, small businesses-oriented applications. However, the complexity of the reporting, analytics and detailed business information would be hard to present in a minimalistic manner. The app works seamlessly on mobile and tablets.

How does the registration process work?

The best way to get started using NetSuite is to sign up for a free, no obligation product tour. This can be done by clicking on the “Free Product Tour” button on the top right of the homepage. This leads to an extensive form to fill in. When you sign up for the product tour you can also opt to receive educational webinars and analysts reports. After the product tour, you can contact sales to subscribe to the modules you wish to adopt.

What does it cost to use the application?

Netsuite is offered on a subscription-based model, with prices varying depending on the needs of the user. Prices start from $499 per month. Specific quotes are available on request.

Who would you recommend the application to?

NetSuite is designed specifically for the needs of high-growth and mid-sized businesses, as well as divisions of larger enterprises. Due to the all-inclusive and comprehensive nature of the software, NetSuite is suitable for businesses who want a single system for managing all areas of the business in depth. The software is not exclusively aimed at any one industry and is currently used by a range of industries in all areas of the world.

  • Deploy all business suite modules individually or all together
  • NetSuite ERP module for accounting, inventory, supply chain and order management
  • NetSuite CRM for lead management, sales forecasting, marketing automation, and customer service
  • SuiteCommerce module for creating personalized ecommerce experiences on any device
  • NetSuite PSA for project planning, expense management, accounting, and reporting
  • NetSuite iPhone app and SuitePhone app for Safari and Mac browser
  • Global capabilities for multiple currencies, taxation rules and reporting requirements


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